Note: This policy applies specifically to our UK site. If you require information relevant to other regions, please choose the one you are interested in from the options below:. Switch to North America Help CenterSwitch to International Help CenterSw

<h1 id="isPasted">2026 Summer Sale Event Return Policy</h1>Note: This policy applies specifically to our UK site. If you require information relevant to other regions, please choose the one you are interested in from the options below:<a href="http://help-usa.meermin.com/">Switch to North America Help Center</a> <a href="http://help-int.meermin.com/">Switch to International Help Center</a> <a href="https://help-eu.meermin.com/">Switch to EU Help Center</a>2026 Summer Sale Event Return Policy:At Meermin, we are committed to transparency and clarity, and we wish to reiterate our policies to ensure you are fully informed. As we enter our 2026 Summer Sale Event, running from August 25th through August 28th, 2026, we want to specifically outline our return policy for the event.For orders placed on our UK site, our regular return policy will apply. For clarity, please find a summary below. To access our return policy in full, as well as the return procedure, you can do so <a href="https://help-uk.meermin.com/en-US/how-do-i-start-a-return-what-is-the-process-486983">here</a>.Our return policy is designed to offer full transparency and guarantee customer satisfaction. You have a 30 Calendar-day window from the delivery date to return items for an exchange or refund. To ensure a smooth process, please note the following basic conditions:Product Condition: The product must be in brand-new, unworn, and resalable condition. To prevent scratched soles, kindly try on shoes on a carpeted surface. Any signs of wear, including scratched soles, may render the item ineligible for return.Packaging: The product must be returned in the same condition in which it was sent, including all original packaging&#x2014;Meermin shoe box, dust bag(s), and shipping packaging. Please refrain from using the Meermin shoe box itself as the shipping container.In our commitment to providing the best customer experience, these conditions are in place to ensure both the product&apos;s integrity and your satisfaction. If you have any questions or require assistance during the return process, our dedicated Customer Care team is here to help.

2026 Summer Sale return policy (UK)

<h1 id="isPasted">2026 UK Summer Sale</h1>Note: This policy applies specifically to our UK site. If you require information relevant to other regions, please choose the one you are interested in from the options below:<a href="http://help-usa.meermin.com/">Switch to North America Help Center</a> <a href="http://help-int.meermin.com/">Switch to International Help Center</a> <a href="https://help-eu.meermin.com/">Switch to EU Help Center</a>Browsing the Sale In order to make it very simple to find what you&apos;re looking for and what&apos;s available, use our refined filters&#x2014;you can get very granular and see what&apos;s available in your size or preferred last, upper leather, or sole choice in seconds.No Hold Policy To make it as fair and simple as possible for everyone, this sale will be strictly based on a first-come, first-served basis. We&apos;re unable to reserve or put any items on hold during the event. We appreciate your understanding.Returns &amp; Exchanges For all customers located in the EU, items purchased during the sale are eligible to be returned or exchanged within 30&#xA0;days of receipt of the order. Exchanges will be processed subject to stock availability.Limited Availability These styles will not be restocked during the event. If you find something that appeals to you, there won&apos;t be a better time to grab that pair!Discounts &amp; Promotional Codes No discount code or additional action is required to access our Summer Sale pricing. All prices displayed on the website already reflect the applicable sale discount.Summer Sale prices can be combined with first-purchase discount codes, Rewards, or any other promotional codes or offers.&#xA0;Event End The 2026 European Summer Sale Event ends Friday, August 28th, 2026 at 11:59 PM CET.

Useful Information about the '26 Summer Sale (UK)

Price Adjustments. During our 2026 Summer Sale Event, we are pleased to offer a one-time price adjustment on eligible purchases upon request. The original purchase must have been made within 15 days prior to the start of the Summer Sale Event (August

Price Adjustments During our 2026 Summer Sale Event, we are pleased to offer a one-time price adjustment on eligible purchases upon request. The original purchase must have been made within 15 days prior to the start of the Summer Sale Event (August 25th, 2026), and the price adjustment request must be submitted while the Summer Sale Event is still active, through August 28th, 2026.Only items that are included in the Summer Sale and have been marked down compared to the original purchase price are eligible for a price adjustment. To qualify, the original purchase must not have been made using any other promotion, discount, Reward, or promotional code. Items excluded from the Summer Sale or originally purchased at a promotional or discounted price are not eligible for price adjustments.Each eligible purchase is limited to one price adjustment per item. To request a price adjustment, please contact our Customer Care team and provide your original purchase receipt or order confirmation.The price difference will be issued exclusively as store credit. Price adjustments cannot be refunded to the original payment method or issued in any other form.All price adjustment requests are subject to verification and approval.

Summer Sale Price Adjustments

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Meermin Shoes (UK)

Summer Sale

Can I cancel or edit my order?

Will I have to pay import duties or taxes?

Do I have to pay British VAT?

Taxes

Which Payment methods do you accept? Can I use Apple Pay?

I received a verification email from NoFraud, is it legitimate?

Can I shop local currency?

Payments

Will I receive any tracking information? How do I track my order?

Do you offer International Shipping?

Do you offer Express shipping services?

Can I modify the shipping address?

Where is my order?

Can I pick my order in store?

Do you ship to APO & FPO addresses?

Shipping

Order Management

What is your return policy?

How do I start a return? What is the process?

Can all items be returned?

When will I receive my refund?

Will I be refunded the shipping costs?

Returning an Exchanged Item

I requested an exchange through the Return Portal, but now I want a refund. Can I change my request?

Can I get more than one return label for the same order?

Returns

Where are your shoes made?

Are all your products designed in house?

Will you receive a restock?

Can I customise a stock product?

How can I know if a product is in stock?

What is the difference between shoe polish and shoe cream?

Will the leather stretch after some use?

What is Calf?

What is Museum Calf?

What is Softcalf?

What is Waxy Commander?

What is Waxy Kudu?

What is Shell Cordovan?

What is Waxy Shell Cordovan?

What is Antique Calf?

What is Suede?

What is Patent leather?

What are studded rubber soles?

What are leather soles?

What is a metal shank?

What is the welt?

What is the cork filler?

What is the difference between Calf and Softcalf?

Where are the materials you use from?

Leathers and Materials

What is Goodyear Welted construction?

Which kind of construction do you use?

What is Norvegesse construction?

What is Handwelted?

What is the difference between Goodyear Welted and Flex Goodyear Welted construction?

Construction

What is NST?

What is the "Gentleman's Notch"?

Design

Product

Can you assist with sizing?

Can I get sized in person?

How should a goodyear-welted shoe fit?

How can I choose the right size?

HIRO Last Fit

SWAY Last Fit

NEGON Last Fit

Sizing Advice for Lined vs Unlined Shoes

What is the difference between lined and unlined shoes?

Can I use orthotics or custom insoles with Meermin shoes?

Size & Fit

What is a MTO Group?

How do MTO Groups work?

Is there any fee or upcharge on MTO Groups?

Can MTO items be returned?

When will my MTO Order ship?

Want to make a suggestion for upcoming MTOs?

How do I join the Meermin Loyalty Program?

How do I earn points?

How do I redeem points?

How do I access the next Tier level?

How do I receive points for referring a friend?

I've made a purchase but I can't see the points in my account

I returned an order. Where did my points go?

Do store credits expire?

I paid with store credit / a gift card and returned the item. How do I recover the voucher?